teamwork CRM | Customer Relationship Management Services in Singapore

customer Relationship Management

teamWork Customer Relationship Management (CRM)

CRM is the foremost cloud solution that delivers a real-time, broad view of your customers. teamWork CRM provides a seamless flow of information across the entire customer journey —from lead through opportunity, allowing you to track leads, manage clients, close deals, process and fulfil sales orders, upsell and cross-sell products and services and provide your customer support.

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Our Features

Customer Management

Manage all your company's relationships and interactions with active and potential customers.

Contact Management

Collect customer data from different sources—email, business cards, spreadsheets, and more. and store it all in one database.

Customer Interaction

Manage and analyse customer interactions and data throughout the customer lifecycle and review or troubleshooting changes.

Opportunity / Leads Management

Increase the visibility of your sales pipeline, track qualified incoming leads and analyse and nurture them to convert them into new business opportunities.

Customer Understanding

Understand your customers by skills, language and purchase history - and gather real-time and historical data of current and potential customers.

Sales Management

Monitor every aspect of your sales pipeline – leads, funnel, salespeople and revenue. Track their movement and access and update all data even on the go.

Cash Flow Management

Track, understand and optimise your money flow so that the cash coming in is greater than the expenses paid out.

Forecasting

Get a clear picture of where you are heading. Predict future metrics and business outcomes, and compile all the business information you need for adequate analysis

Target Marketing

Give your customers what they want. Segment your customers into different categories based on selected data points and generate your CRM data to create custom audiences for personalised campaigns.

Mass Communication

Send messages regarding documents, quotes, purchases, and tasks associated with each lead and client in bulk via call, email, text message, etc.

Sales Dashboard

Easily track lead volumes, conversion rates and every stage of your sales pipeline for a real-time view of the state of your business.

Up to 80% Subsidy to Transform Your Business

teamWork's CRM is a digital solution eligible for EDG grants.

With up to 80% funding support, EDG serves as an avenue for companies to make long-term technology investments. The EDG supports companies keen on adopting IT solutions and equipment to enhance business processes. Companies keen to improve productivity by adopting technology solutions can now tap on this simplified grant.

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